Optinest has been founded by Aaron and Nick back in 2017, we were focusing on providing services such as cleaning, linens and maintenance to other short stay agents Australian wide. It didn’t take long for us to realize how important it is for any short stay management agents to have in-bound service teams, although 90% of the companies out there have been based on no local teams or just hiring one ground man but simply outsourcing to contractors.
We witnessed the struggles for those managing agents and let downs for landlords because of that. At beginning of 2018, We decided to take on what they could not handle which was establishing all services in-bounding. Believe me, it was not a easy path, during the start We had budgeting problems, quality control struggles , logistic barrels , etc. We have faced several do or die moments and company was on the line in the first few months
Fortunately, in the middle of 2018 David Gao had joined our company and brought latest technology and funding to help us get thro the difficult times. We have been on a jet flying up since then.
Today, At Optinest, we can proudly announce that In Melbourne, Brisbane and Hobart we have successfully set up operation teams in each city. We have our own system to streamline on boarding process, managing listings on multiple platforms, 24/7 call centre , housekeeping teams with hotel Standard linens and fast responding maintenance teams. We now manage 400 short-stay properties: 250 across Melbourne and Victoria, 100 in Hobart and 50 in Brisbane.
In this short stay booming era, there are opportunities and risks coming together. As a landlord, truly understanding what you can do with your properties will help you gain that extra income, flexibility or maybe some friends you accommodate for. Optinest will be always there putting puzzles for you with a hassle free, professional, people-caring and tech-driven service.

OptiNest 成立于 2017 年,最初为澳大利亚各地的短租代运营商提供清洁、布草和维修服务。那段经历决定了我们后来的做法:我们是先把房子打扫干净、把坏掉的东西修好,才开始接管整套运营的。
目前我们管理 400 套短租房源,其中墨尔本及维多利亚州 250 套、霍巴特 100 套、布里斯班 50 套,每个城市都有自己的运营团队。
保洁、客服和客户经理都是我们自己的员工,不是按单外包。我们有自己的系统来处理上线流程、多平台房源管理、24 小时客服、酒店级布草的清洁团队,以及响应及时的维修团队。
我们管理的全部房源平均入住率为 75%,房客评分 4.7,业主收益比同一房产长租高出约 25%。这些数字来自我们实际管理的房源,不是行业平均值。
管理费为租金收入的 18% 加 GST,另有一次性 880 澳元(含 GST)上线费,清洁费由房客承担。没有最短合约期,自用房产不限次数且不收费。详见 价格页面,或查看我们的 托管服务。